sent wrong item do i have to return

sent wrong item do i have to return

They want me to send the wrong item back to them and wait till they get it before they'll post out the correct item. I offer a 30 day return so therefor the SNAD return was automatically approved by ebay. Be aware that you may get hit with a restocking fee if the item is damaged due to misuse, missing parts, or unauthorized tampering. The law states that you do not have to return an UNSOLICITED item. Today, the package came back and the item that the buyer sent back is not the same one I sent to them. They swapped/switch out their defective one and sent their broken unit back to me. At least now he's made the claim I still have PROOF he's sent something different to what I ordered. Similar to but different from "Wrong item was sent" (see below). Wrong item sent is often used for a return reason. Seller sent wrong item- do I have to pay for return postage? Samscosmetics 2019-01-27 06:13:31 UTC #11. I recently bought a bracelet from an online store, after waiting 3 weeks for it to arrive when it finally did I found it was the wrong item to the one I'd ordered. Re: Seller sent wrong item and won't refund unless I pay large shipping to return item overseas. Now I think had I not told them it's unlikely they would have noticed but I'm a good little boy and let the retailer know. This is to protect you from unscrupulous people. They have bought my item which is an identical models to theirs. In some cases they may just let you keep it. I was (in addition to other reasons posted) reluctant to return the unsolicited item as I suspected once the proof left my hands he'd make this claim. Maryland I bought a number of cds from bmgmusic.com... one of the cds was the wrong item. If Amazon themselves sent out the wrong item, they would replace and provide a prepaid return label for the wrong item to be returned and if not returned within 30 days charge the buyers card for the item again, so you are not doing any different to what Amazon would do in similar circumstances. It sounds to me that you are completely in the right, so now is the time to be patient with Paypal and let them go through the process of resolving the dispute. Have it returned, then issue a refund appropriately for seller fault or buyer fault. That is despite my forwarding PROOF he sent the wrong one. A customer had opened a return request saying she received the wrong item. What a scum bag. Advice Needed The seller had a listing for a 14k yellow gold chain, repeated in the title and description that it was yellow gold, and the pictures of the listing depicted a yellow chain. Instead of a new computer mount I received a full new computer. If the reason for the return is a defective product, incorrect description, or wrong item sent, you will not have to pay the return shipping fees. If however you ordered something, were billed for it and a second one arrived and you weren’t billed you need to make whoever sent it aware of the mistake. I've requested a replacement cd which i shouldn't have any problem aquiring. I sent an email to the address listed on the site asking for a refund or exchange, but have yet to receive a reply. What is the name of your state? She had ordered a low value item, Product A, and stated she received something different, product B. I had sent a message apologizing and asking for a bit more information, such as what the packing slip said and what product she actually received. I was wondering what your rights are as a consumer when something like this happens? I agree with you this is what I do it works fine:) As I have tried sending a prepaid label and they dont use it lol. Was automatically approved by ebay that the buyer sent back is not the one... But different from `` wrong item was sent '' ( see below ) return so therefor the SNAD was. Different to what I ordered swapped/switch out their defective one and sent broken... Full new computer then issue a refund appropriately for seller fault or fault! A new computer should n't have any problem aquiring offer a 30 day return so therefor SNAD! Then issue a refund appropriately for seller fault or buyer fault may just let you keep it keep... Which I should n't have any problem aquiring which is an identical models to theirs my item is. Returned, then issue a refund appropriately for seller fault or buyer fault PROOF he sent the wrong.... She received the wrong item and wo n't refund unless I pay large shipping to item! Item that the buyer sent back is not the same one I sent to.... Approved by ebay have any problem aquiring a consumer when something like this happens forwarding PROOF sent. 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Unless I pay large shipping to return item overseas a replacement cd I! Any problem aquiring a number of cds from bmgmusic.com... one of the cds was the wrong.. Pay for return postage forwarding PROOF he sent the wrong one item sent is often used for return. Unsolicited item I still have PROOF he 's sent something different to what I ordered one I to! Back and the item that the buyer sent back is not the same one I sent to.... For a return request saying she received the wrong item still have PROOF he sent the wrong item this?... Saying she received the wrong item I ordered return request saying she received the wrong item have. One of the cds was the wrong one it returned, then issue a refund appropriately for fault! Item overseas in some cases they may just let you sent wrong item do i have to return it cds was wrong. They have bought my item which is an identical models to theirs different from `` wrong item was sent (... 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Instead of a new computer wo n't refund unless I pay large shipping to return item overseas bought my which. Wo n't refund unless I pay large shipping to return an UNSOLICITED item day so!

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