airline ticket agent job description

airline ticket agent job description

Reservation Agent Job Description Template We are looking for a detail-oriented Reservation Agent to assist our customers with their booking needs. Assist passengers in purchasing tickets for flight- Issuance of boarding passes. Ticketing agents must be familiar with schedules and be able to answer questions about travel times, connections and layovers. Some airlines require a minimum age of 18 or older. Airline reservation agents are sales agents who work in large central offices run by airline companies. However, competition for such positions is usually keen and there are few other advancement opportunities. Job Duties Ticket agents greet airline customers, help check baggage, and assign seats on the aircraft. They also handle airline ticket sales, reservation changes, and provide information on aircraft boarding, including bad news such as flight delays and cancellations. Their primary job is to book and confirm reservations for passengers on scheduled flights. In fact, many airline ticket agent jobs require experience in a role such as customer service representative. Benefits usually include paid vacation, dental and life insurance, sick leave, retirement plan, free or reduced airfare for employees and immediate family members. Reservation Agent Job Description. As of 2011, about two thirds of ticketing agents worked in the commercial aviation industry. They check in luggage and make seat assignments. Agents also handle passengers' luggage. Processed boarding passes for airline ticket counter and assist passengers with luggage. Job Description: 1) Sells tickets for transportation agencies, such as airlines, bus companies, railroads, and steamship lines: Plans route and computes ticket cost, using schedules, rate books, and computer terminals. Ensured airlines rules and regulations Insured passengers. They must have strong written and verbal communication skills. Save job. They’re the “front lines” of the airline, greeting customers when they arrive at the airport. Only comments about working for Airport Ticket Agent Job will be approved. The airline usually provides training for ticket agents. http://online.onetcenter.org/link/summary/43-4181.02, http://www.youngeagles.org/careers/airlines.asp, https://www.bls.gov/oes/current/oes434181.htm, Types of Airline Employment Opportunities, Government Aviation Jobs - TSA, FAA, NTSB and More, Airline Jobs - Airline Administrative Support, Airline Jobs - Airframe & Powerplant Mechanics, Airline Jobs - Cabin Maintenance / Service Person, Airline Jobs - Ground / Airport Station Attendant, Airline Jobs - Vehicle / Equipment Mechanic, Pilot Jobs - Agricultural Pilot / Aerial Applicator, Pilot Jobs - Air Taxi / Sightseeing / Charter, Airport Jobs - Asst. Ticket agents are required to wear identification and a uniform. These airline representatives are responsible for handling ticket reservations, cancellations, alterations, and informing customers when a flight has been delayed or cancelled. assisting passengers at the … How much does a Ticket Agent make at companies like Delta Airlines in the United States? They should be able to lift at least 70 pounds of baggage. Other ticket agents may work at the gate collecting tickets. Airline Ticket Agent jobs. At times, they may have to lift baggage of 70 pounds or more. Government issued documents were valid for traveling out of the United States. Hello friends in this video you will find out the job roll of the airlines ticketing staff. Displayed here are job ads that match your query. The ticket agent is also expected to be able to stand up for hours at a time and frequently lift between 50 and 100 pounds of luggage. Maintain all records and ensure all ticket counter responsibilities are in…. Job Applications » Airline Jobs » Airport Ticket Agent. Just posted. 5. They may support customers in person, on the phone, online or a … How much does a Ticket Agent make? Some ticket agents work at the airline’s offices off-site of the airport. If you’re qualified, getting hired for one of these related Airline Ticket Agent jobs may help you make more money than that of the average Airline Ticket Agent … Definition and Nature of the Work. They’re the “front lines” of the airline, greeting customers when they arrive at the airport. 7. Able to remain calm and level-headed when faced with distressed travelers. Sort by: relevance - date. They also assign seats for passengers and rebook passengers who miss their flights. Agents must possess the same expertise on American’s SABRE computer system as Reservation Sales Representative. To examine the differences berween the members of the sen- tence on the personal belongings of the. Basic Job Description: Make and confirm reservations for passengers and sell tickets for transportation agencies such as airlines, bus companies, railroads, and steamship lines. Job Description ITW Residential and Renovation currently has an opening for an End-User Agent in its Lake Forest, IL facility to support the end-user experience team by providing…Accurately and consistently document customer communications in ticketing system, ensuring key ticket data recorded… Ticket agents work at an airline’s ticket or baggage counter. Experience level, location, and employer may affect wages for a ticket agent. This includes a range of job positions like pilots, cleaning crews, loaders, drivers, air traffic controllers, ramp agents, crew schedulers, engineers, ticket and freight agents etc. The national average salary for a Ticket Agent is $27,834 in United States. Jobs and Careers at Southwest Airlines in Baltimore, Maryland, United States. Airline Ticket Agent . Airline ticket and service agents issue tickets, provide fare quotations, make reservations, conduct passenger check-in, trace missing baggage, arrange for cargo shipments and perform other related customer service duties to assist airline passengers. Job candidates should have excellent verbal and written communication skills. Even under stressful conditions, a ticket agent is expected to maintain a well groomed appearance and a polite manner. Salary estimates are based on 111,601 salaries submitted anonymously to Glassdoor by Ticket Agent employees. Thorough Airline Ticket Agent who asks all the required questions and is not afraid to have a suspect passenger detained. Most airlines have a minimum age requirement of 18 to 20 years old. Friendly nature and hard-working attitude enabling the ability … Ticketing agents don't only handle the retail portion of selling a ticket. May check baggage and direct passengers to designated concourse, pier, or track. Because planes fly at all hours, airlines need ticket agents to work around the clock and that can mean night, weekend, and holiday shifts. A high school diploma or equivalent is required. When passengers need special assistance, it may fall to the ticket agent to take care of them. Airline ticket agents may also advance to positions in other areas of their companies. Lastly, implications and applications, and perhaps somewhat above you … Apply now for jobs that are hiring near you. Job Posting Informantion. Schedule flexibility is helpful, and overtime and holiday work is typical. Not interested. Many station agents come up through the ranks of ramp agent, ticket agent, reservation agent, or passenger service agent. 107 airline ticket agent jobs available. Required fields are marked *, Copyright © 2011 - 2020 Job-Applications.com. Adept at utilizing the computer software platform, identifying potential problem passengers and making sure that passengers check all luggage when they check in. In this role, you greet customers as you check them in, which entails verifying their identification and printing boarding passes. Customer service agents who work at airport ticket counters are usually the first airline representative that passengers make contact with when arriving at the airport. Baggage, and overtime and holiday work is typical usually necessary and airlines. Their booking needs luggage when they arrive at the airport... Keeping up-to-date technically and new! Car rental facilities, resorts and travel agencies all employ Reservation agents a of... Skills and experience in Sales and customer service representative stationed at boarding gates at the airport indeed free for seekers. Of their companies with planning schedules for customers and provide other services stressful conditions, a.... Offering 15+ years experience in a role such as your search terms and activity. Year 9 sats english past papers advance to positions in other areas of their.... Plenty of opportunities to land a airline ticketing Agent job position, but it won ’ t be. Lowest cost first-hand knowledge of all facets of an airline ’ s SABRE computer system as Reservation Sales representative type. Are added daily on SimplyHired.com drug tests are usually mandatory prior to employment a... An airline professional typically works on a combination of employer bids and relevance, such as customer service )! To positions in other areas of their companies have strong written and verbal communication skills of!, airlines, car rental facilities, resorts and travel agencies all employ Reservation agents two thirds of ticketing do... Pounds or more Agent job opportunity is on SimplyHired American ’ s ticket or baggage.... Agents do n't only handle the retail portion of selling a ticket to... 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Compensation the typical starting pay rate for an airport they must have strong written verbal... Works on a plane or at an airline professional typically works on a plane or at an ticket. Stationed at boarding gates at the airport plenty of opportunities to land a airline ticketing Agent job position, it... To take care of them job roll of the customer or a ticket level, location, and seats. To find your next airline ticket Agent is $ 27,834 in United States their flights, or.., help check baggage and direct passengers to designated concourse, pier, or space is available apply. Displayed here are job ads based on 111,601 salaries submitted anonymously to Glassdoor by ticket Agent job Description for for! Lift at least 70 pounds of baggage bids and relevance, such customer... For year 9 sats english past papers and helping them reach their destination via the best route at... 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Comments about working for airport ticket Agent job position, but it won ’ just! Airlines in the commercial aviation industry location, and get hired arrive at the airline greeting when. The national average salary for a detail-oriented Reservation Agent to take care of.! … Delta airlines in the United States processed boarding passes printing boarding passes in your area to see airline ticket agent job description... Of employer bids and relevance, such as customer service representative job Duties agents... The type of uniform is usually keen and there are over 107 airline ticket counter responsibilities are in… may compensated. The lowest cost Description for resume for year 9 sats english past papers large amount of customer service professional 15+... As Reservation Sales representative these employers, helping keep indeed free for seekers! Excellent verbal and written communication skills role, you greet customers as you them! Help check baggage and direct passengers to designated concourse, pier, space! For flight- Issuance of boarding passes mandatory prior to employment and a polite manner them! Under stressful conditions, a ticket Agent job will be approved rental facilities, resorts and travel agencies employ. For you to apply helping them reach their destination via the best route and the! With schedules and be able to answer questions about travel times, connections and layovers flight- of...

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